Linkage Outsourcing Services is one of the pioneer companies in Rwanda offering BPO services. Our approach has been client driven to ensure smooth implementation, efficiency and high Quality results that save you money and ensure that Service Levels of our clients are not compromised. Research shows that companies that Outsource their work grow at a faster pace because they are less constrained by large capital expenditures for people or equipment that may take years to amortize, become outdated or turn out to be a poor match for the companies over time. At Linkage Outsourcing Services, we offer the following services to our clients:
- Payroll management
- Insurance Process e.g. claims verifications
- Accounts Reconciliations
- Tax returns
- Staff management and Personality Profiling Surveys
Outsourcing provides firms with increased flexibility in its resource management and may reduce response times to clients. Other ways include making organizations to focus on their Core competencies without being burdened by the demands of bureaucratic restraints.Key employees are herewith released from performing non-core or administrative processes and can invest more time and energy in building the firm’s core businesses. The key lies in knowing which of the main value drivers to focus on –Customer Intimacy, product leadership, or operational excellence. Focusing more on one of these drivers may help an Organization to create a competitive edge, increase the speed of business processes, enhance efficiency and reduce costs.